Help & Support
We’re here 24×7 for a ride in progress, a booking to change, or a question about your fare
Help centre
How can we help?
Pick what’s closest to your question. Most answers are a tap away.
Ride in progress
Driver late or unreachable? Call us. We can reach your driver directly or reassign the car.
Change or cancel
Reschedule or cancel from My Bookings. Cancellation is free up to 24 hours before pickup on most bookings.
Fares & payments
Fares are all-inclusive and shown before you book. Pay online, or a small advance with the balance to the driver.
Refunds
Refunds for eligible cancellations go back to the original payment method. Share your booking ID if one hasn’t arrived.
Invoices & GST
Download invoices from My Bookings. GST invoices are available for corporate travel.
Safety & lost items
Report anything that felt wrong on a trip, or something left in the car. We follow up with the driver.
Frequently asked questions
Call the number in your confirmation SMS first. The driver may be held up nearby. If you cannot reach them, call support and we will reassign the car.
Reschedule from My Bookings, or call us and we will move it for you.
Cancel from My Bookings. It is free up to 24 hours before pickup on most bookings; a later cancellation may carry a small fee, shown before you confirm.
Yes. The fare you see at booking is all-inclusive: tolls, state permits and the driver allowance are covered.
Trips between 10 PM and 6 AM include a driver night allowance, listed in the fare breakdown before you book.
Corporate accounts receive GST invoices automatically. For a one-off booking, email us the booking ID and your GSTIN.
Call or WhatsApp us with your booking ID. We will contact the driver and arrange to get it back to you.
Tell us what happened by phone or email with the booking ID. We investigate every report with the driver and the operator.
Quick links
Still need help? Talk to us
Send us a message
Or visit us
Our team is at the head office during normal business hours.
Message us on WhatsAppHomeCabs Head Office
Sindon House Metro Pillar 905, Near Mahindra Showroom, Sankhol, Bahadurgarh, 124507, Haryana Nearest Metro Station:- Brigadier Hoshiyar Singh, Green Line.
+91-8222-873-873booking@sindon.in